Payment Policy
Effective Date: August 1, 2025
1. Introduction
At Elite Recovery Wellness (“Company,” “we,” “us,” or “our”), we value your safety, convenience, and peace of mind when shopping with us. This Payment Policy explains the payment methods we accept, how transactions are processed, security measures in place, and your responsibilities as a customer.
2. Accepted Payment Methods
We currently accept the following secure and convenient payment options:
2.1 Credit and Debit Cards
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Accepted Cards: Visa, Mastercard, American Express, Discover
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Payments are processed through secure, PCI DSS–compliant gateways.
2.2 PayPal
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Pay quickly and securely using your PayPal account.
(Recommendation: You may want to add other digital wallets such as Apple Pay, Google Pay, or Shop Pay if enabled in Shopify to improve checkout conversions.)
3. Currency
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All transactions are processed in U.S. Dollars (USD).
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If your bank account is in another currency, your bank may apply conversion rates and fees.
4. Security and Data Protection
Your security is our top priority:
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SSL Encryption: All data transmitted through our website is encrypted.
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PCI Compliance: All processors comply with PCI DSS standards.
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Fraud Prevention: We may perform verification checks before accepting an order. Suspicious or unauthorized transactions may be cancelled.
5. Payment Confirmation
After completing your payment, you will receive:
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Order Confirmation Email with your order details.
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Digital Receipt for your records.
If you do not receive a confirmation within 1 hour, please check your spam folder or contact our support team.
6. Customer Support
For any payment inquiries or issues, contact us:
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Phone: 1 (602) 536-6593
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Address: 9393 N. 90th Street, Suite 102 #122, Scottsdale, AZ 85258
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Hours: Monday to Friday, 9 AM – 5 PM (MST)
7. Compliance
All payments comply with applicable U.S. laws and regulations, including consumer protection, data protection, and e-commerce standards.
8. Changes to Payment Methods
We may add, remove, or update payment options at any time. Updates will be posted on this page. Please review regularly to stay informed.
9. Agreement
By completing a purchase on www.eliterecoverywellness.com, you agree to this Payment Policy, as well as our Terms and Conditions and Return & Refund Policy.